Privacy Policy

Privacy Policy for YUE Acupuncture Clinic

Introduction

At YUE Acupuncture Clinic, we are committed to protecting your privacy and ensuring the security of any personal information we collect. This Privacy Policy sets out how we collect, use, and disclose your personal information when you visit our website and use our services.

‍Collection of Personal Information‍

We may collect personal information from you when you visit our website, use our services, or communicate with us. The types of personal information we may collect include:

  • Your name, address, email address, and phone number when you contact us or make an online booking on our website.
  • Information about your health when you provide it to us during a consultation or treatment.
  • Payment information when you make a purchase from our online shop.

Use of Personal Information

We will use your personal information to provide you with our services, including consultations, acupuncture, prescribed Chinese herbal medicines, Tui-na, cupping, Gua Sha, and Moxibustion. We may also use your personal information to:

  • Process and fulfil your orders from our online shop.
  • Respond to your inquiries and communicate with you about your treatment.
  • Send you marketing communications about our services and products, but only if you have given us permission to do so.

‍Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To our payment processors and other service providers who assist us in providing our services and processing your orders.
  • To our professional advisors, such as lawyers and accountants, if necessary to obtain their advice.
  • To comply with legal obligations or to protect our rights or the safety of others.

We do not sell, rent, or trade your personal information to third parties.

Storage and Security of Personal Information

We store your personal information on secure servers located in the United Kingdom. We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

Your Rights

You have certain rights with respect to your personal information, including the right to:
Access and receive a copy of your personal information that we hold.
Correct any inaccuracies in your personal information.
Request that we delete your personal information, subject to certain legal exceptions.
Object to or restrict our processing of your personal information.
If you would like to exercise any of these rights, please contact us using the contact details below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and we will notify you by email if the changes are significant.

‍Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights with respect to your personal information, please contact us using the following details:

‍

YUE Acupuncture Clinic
32 Osbourne Street
Colchester
Essex
CO1 2QX

Email: info@yue-clinic.co.uk

Conclusion

Thank you for reading our Privacy Policy. We hope this information has helped you understand how we collect, use, and disclose your personal information. If you have any questions or concerns, please do not hesitate to contact us.